Refund Policy for NizoAi
At NizoAi, we strive to offer high-quality AI tools that meet the needs of our users. However, if you are not fully satisfied with a purchase, we’re here to help.
Eligibility for Refunds
Our refund policy lasts for 14 days. If 14 days have gone by since your purchase, we unfortunately cannot offer you a refund.
To be eligible for a refund, you must provide proof of purchase, and the service or product you are requesting a refund for must meet the following conditions:
- It was purchased directly from NizoAi via nizoai.com.
- It has not been used in a way that violates our Terms of Use or Privacy Policy.
- You experienced significant issues with the product or service that could not be resolved by our support team.
How to Request a Refund
If you wish to request a refund, please contact our support team at [email protected] within 14 days of your purchase. In your email, include the following information:
- Your full name
- The email address used for the purchase
- The product or service you are requesting a refund for
- A detailed explanation of why you are requesting the refund
Processing Refunds
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If your request is approved, your refund will be processed, and the amount will be refunded to your original method of payment within 7-10 business days.
Non-Refundable Items
Certain products and services are non-refundable, including:
- Downloaded digital content
- Subscription-based services after the billing period has started
- Any services or products provided by third parties
Late or Missing Refunds
If you haven’t received your refund after 10 business days, first check with your bank or payment provider, as it may take some time before the refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
Contact Us
If you have any further questions about our refund policy, please reach out to us at [email protected].